Nuestro enfoque
Nuestro enfoque
Nuestro objetivo es evaluar el problema inmediato considerando también antecedentes, medicación actual, contexto de viaje y la posibilidad de que necesites estudios o un especialista.
Qué tratamos
Qué tratamos
- Infecciones respiratorias
- Fiebre y cuadros virales
- Síntomas digestivos
- Reacciones alérgicas
- Lesiones menores y curaciones
- Problemas de salud relacionados con el viaje
When to consult
A timely specialist visit can clarify the next step.
Family medicine is usually the right first step for fever, respiratory symptoms, stomach problems, mild injuries, prescription refills, or anything that feels off when you are away from your usual doctor and unsure whether to go to a specialist or an emergency room.
How First Care coordinates
We organize the pathway around the appointment.
- A primary care doctor matched to your language and current location in Cuenca.
- Triage between hotel visit, home visit, clinic appointment, or referral.
- Coordination of labs, imaging, or follow-up specialist consultation when needed.
- Translation support during the appointment when helpful.
- A clear written next step after the visit, in your preferred language.
Patient preparation
What to prepare before your appointment
- Symptoms, how long you have had them, and what has changed.
- Travel itinerary and altitude exposure if relevant.
- List of current medications, allergies, and any chronic conditions.
- Recent test results or prescriptions you brought from home.
FAQ
Can First Care coordinate a hotel or home visit?
Yes, when clinically appropriate and a doctor in the network offers that setting. The coordinator will help decide whether a hotel visit, home visit, or clinic appointment fits your case.
Can I get a prescription refilled in Ecuador?
Prescriptions in Ecuador are issued by licensed Ecuadorian doctors. We can coordinate a primary care consult so a local physician can decide whether the equivalent medication is appropriate.
Is this for emergencies?
No. For severe chest pain, difficulty breathing, stroke symptoms, major trauma, or rapidly worsening conditions, contact local emergency services immediately.